posted
by Katie Slade on Monday, October 7, 2024
Here at EPI, our mission is to provide high-quality, person-centered services that empower individuals with differing abilities to live fulfilling and independent lives. We are constantly striving to improve our services and ensure that we meet the needs and expectations of those we serve - and of the important people in their lives. To continue delivering the best possible care, we need your input!
Why Your Feedback Matters
Your feedback is invaluable to us. Whether you are someone we serve, family member, caregiver, or community partner, your insights help us understand what we’re doing well and where we can improve. By sharing your experiences and suggestions, you play a crucial role in shaping the future of our services and ensuring that we continue to provide the highest standard of care.
Areas Where We’d Love Your Input
To better understand how we’re doing, we’d like to hear your thoughts on several key areas:
- Quality of Care: How satisfied are you with the quality of care provided by our team? Are there specific areas where we excel, or areas where we could improve?
- Communication: How well do we communicate with you or your loved one? Are you receiving the information you need in a timely and clear manner? Are there ways we can enhance our communication?
- Service Accessibility: Are our services easily accessible to you or your loved one? Do you feel that we offer enough resources and support to meet your needs?
- Programs and Activities: Are the programs and activities we offer engaging and beneficial? What types of programs would you like to see more of in the future?
Watch for our Email!
We’ve made it easy for you to share your feedback with us. Our survey is quick, easy to fill out, and gives you the opportunity to provide detailed responses. Click "sign up for email updates" below if we don't already have your email.
What We’ll Do With Your Feedback
Your feedback will be carefully reviewed by our team to identify areas for improvement and celebrate the aspects of our services that are working well. We’re committed to transparency, so we’ll share our findings with you and outline any changes or improvements we plan to make as a result of your input.
We are deeply grateful for your trust in us and for taking the time to share your feedback. Your insights are essential in helping us grow, evolve, and continue providing the highest quality care. Together, we can create a supportive and empowering environment for everyone we serve. We look forward to hearing from you!