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Non-Discrimination Statement

Exceptional Persons, Inc. is committed to ensuring equal access to our programs and services. In accordance with federal civil rights laws, we do not discriminate in any of our programs or activities. The notices below outline your rights and how to file a complaint under applicable federal agencies. 


USDA Civil Rights Non-Discrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation.

Submit the completed AD-3027 form or letter must be submitted to USDA by:

  1. Mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
  2. Fax: (202) 690-7442 or (202) 690-7442; 
  3. Email: program.intake@usda.gov.

This institution is an equal opportunity provider. 


HHS Notice of Non-Discrimination & Language Assistance

Exceptional Persons, Inc. complies with applicable federal civil rights laws enforced by the U.S. Department of Health and Human Services (HHS) and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

We are committed to ensuring effective communication and meaningful access for all individuals.

Language Assistance & Accessible Formats

Exceptional Persons, Inc. provides:

  • Free language assistance services for individuals with limited English proficiency
  • Free communications in alternative formats, such as large print
  • Reasonable modifications for individuals with disabilities

If you need language assistance or accessible formats, please call 1-319-232-6671 (TTY 711), Monday through Friday, 8:00 a.m. to 5:00 p.m.

Filing a Civil Rights Complaint (HHS)

If you believe Exceptional Persons, Inc. has failed to provide these services or has discriminated in another way, you may file a civil rights complaint with:

Civil Rights Coordinator
Exceptional Persons, Inc.
760 Ansborough Avenue
Waterloo, IA 50701
Email: humanresources@episervices.org

You may also file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights:

  • Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • Phone: 1-800-368-1019 | TDD: 800-537-7697
  • Mail:
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201

Full Notice

A complete copy of our HHS Notice of Nondiscrimination and Notice of Availability of Language Assistance Services, including multilingual notices, is available here: HHS Non-Discrimination & Language Assistance Notice