Exceptional Persons, Inc. complies with applicable federal civil rights laws enforced by the U.S. Department of Health and Human Services (HHS) and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
We are committed to ensuring effective communication and meaningful access for all individuals.
Language Assistance & Accessible Formats
Exceptional Persons, Inc. provides:
- Free language assistance services for individuals with limited English proficiency
- Free communications in alternative formats, such as large print
- Reasonable modifications for individuals with disabilities
If you need language assistance or accessible formats, please call 1-319-232-6671 (TTY 711), Monday through Friday, 8:00 a.m. to 5:00 p.m.
Filing a Civil Rights Complaint (HHS)
If you believe Exceptional Persons, Inc. has failed to provide these services or has discriminated in another way, you may file a civil rights complaint with:
Civil Rights Coordinator
Exceptional Persons, Inc.
760 Ansborough Avenue
Waterloo, IA 50701
Email: humanresources@episervices.org
You may also file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Phone: 1-800-368-1019 | TDD: 800-537-7697
- Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Full Notice
A complete copy of our HHS Notice of Nondiscrimination and Notice of Availability of Language Assistance Services, including multilingual notices, is available here: HHS Non-Discrimination & Language Assistance Notice