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COVID-19 Response Resource

As we continue to navigate through these unprecedented times, we want to assure you we continue to prioritize the health of the people we serve, their families, and our workforce.

We continue to focus on our number one priority which is the safety of the persons we serve and our workforce. 

Virus & Vaccine News Update - 08/01/2022

>>> EPI's Current Response Status - Moving from Medium to HIGH.

Black Hawk County's community level is once again HIGH. In response, we need to enhance precautions to protect the people we serve, our workforce, and you - our community.

General Community Guidance Still Applies:

  • Continue to wash your hands frequently.
  • Maintain improved ventilation. Avoid large crowds.
  • Follow CDC recommendations for isolation and quarantine, including getting tested if you are exposed to COVID-19 or have symptoms of COVID-19. Reminder if you test positive for COVID-19 you are to stay home for 5 days and isolate from others in your home. Isolation may end if you are fever free for 24 hours and symptoms are improving. Well-fitting masks must be worn for 10 full days any time you are around others inside your home or in public.
  • Stay up to date on vaccines and boosters. An additional booster shot is now available for individuals 50 and over. In addition, a first booster is available for children 5-11 years of age.

All office locations will continue to follow CDC guidelines closely. Please review door signage before entering each location. 

Updates for Office Locations

  • Wear a mask indoors. Stay home and get tested if you are experiencing any symptoms.

COVID-19 Vaccine/Booster Resources:

Increasing the rates of persons fully vaccinated and boosted when appropriate, continues to be our best line of defense to protect the people we serve and yourself from this virus.

  • Use the CDC's Vaccine Finder
  • Talk to your health care provider
  • Visit your local pharmacy

Thank you for your continued efforts each and every day. 

Please Continue for Service Specific Updates

We continue to follow all guidance put forth by state and public health officials and will highlight a few of those measures below.

Agency-Owned Vehicle Transportation

  • Cleaning/disinfecting will be done after each trip
  • Wear a mask indoors. Stay home and get tested if you are experiencing any symptoms.

Community Services - Day Habilitation Services

  • Wear a mask indoors. Stay home and get tested if you are experiencing any symptoms.
  • You'll see us continue to follow the guidance from the Iowa Department of Public Health to ensure health measures while we continue to provide meaningful day activities. 
  • Reducing the Spread of Germs: Masks are only required if you are currently experiencing symptoms and/or have a known exposure to any contagious illness.
  • Frequent Hand Washing - Persons served will be encouraged to frequently wash hands and use hand sanitizer when hand washing is not available.
  • Following Environmental Cleaning and Disinfection Steps: Surfaces, including vehicles, will be cleaned and disinfected frequently (especially frequently touched surfaces - remotes, light switches, door knobs).

Community Services - Employment Services

  • No change at this time.
  • Employment Services will continue to support persons in returning to their work in the community.

Community Services - Residential/Intermittent

  • We continue person and site based assessments to provide guidance.
  • Wear a mask indoors. Stay home and get tested if you are experiencing any symptoms.
  • Please review precautions with your service team before visiting.

Health Equipment Lending Program

  • Follows office guidelines listed above.

Payee Services

  • Payee Services staff will serve clients in person.
  • Follows office guidelines listed above.

Vehicle Repair Services

  • Vehicle repair service welcomes repair work from the community as a way to give back. We offer very competitive pricing for oil changes, tires, and other auto repair needs.
  • Give our vehicle repair team a call at 319-235-9058.

Let's stay informed, together.

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