Satisfaction & Accreditation
Quality and satisfaction is a priority. As such, we work within several quality and satisfaction measuring initiatives to ensure valid and reliable information is used to effect positive change.
The quality initiatives include:
- Performance Excellence Initiative
- Aspire to Excellence framework promoted by CARF
- Medicaid Provider Self-Assessment process required by the Iowa Department of Human Services
Using these quality initiatives as a basis, EPI is creating a comprehensive quality improvement plan with the goal of assuring the highest quality of services to the persons served by the agency.
CARF Accreditation
EPI is accredited by CARF (Commission on Accreditation for Rehabilitation Facilities) through February 2013 for Community Housing, Community Integration, Respite Services, Supported Living, and Community Employment Services. |
